Returns and Refunds
Return & Refund Policy
Thanks for shopping at PCH Rings.com.
If you are not entirely satisfied with your purchase, we're here to help.
If you need to exchange for a new size we offer one exchange and we will send the new size ring to you at no charge if it is shipped in the US. Other countries we will have to charge for shipping the size exchange.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Please contact us within 14 days of your purchase for the best response.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Use a shipping company with tracking for proof of delivery. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us: firstname.lastname@example.org
If you have any questions on how to return your item to us, contact us.
Thank you for your order.